Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services and visit our website.
Table of Contents
1 Introduction
HMT Technology ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
2 Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address
- Business Information: Company name, job title, department, and business contact details
- Account Information: Username, password, and account preferences
- Service Information: Service requests, support tickets, and communication history
- Payment Information: Billing details, payment method, and transaction history
- Technical Information: IP address, browser type, device information, and usage data
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Log Data: IP address, browser type, operating system, pages visited, and time spent
- Device Information: Device type, screen resolution, and mobile device identifiers
- Usage Data: Click patterns, navigation paths, and interaction with our content
- Location Data: General location information based on IP address
Information from Third Parties
We may receive information about you from:
- Business partners and service providers
- Social media platforms (when you connect with us)
- Public databases and directories
- Referrals from existing clients
3 How We Use Information
We use your personal information for the following purposes:
Service Provision
To provide and maintain our IT services, process requests, and deliver support
Communication
To respond to inquiries, send updates, and provide customer support
Analytics
To analyze website usage, improve our services, and optimize user experience
Security
To protect against fraud, unauthorized access, and ensure system security
Marketing
To send promotional materials, newsletters, and relevant business updates
Legal Compliance
To comply with legal obligations, regulations, and industry standards
4 Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email communication and marketing
- Payment processing and billing
- Analytics and data analysis
- Customer support and helpdesk services
Legal Requirements
We may disclose your information when required by law, including:
- To comply with legal processes or government requests
- To protect our rights, property, or safety
- To investigate potential violations of our terms
- In connection with legal proceedings
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5 Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted using industry-standard encryption protocols
Access Controls
Strict access controls and authentication mechanisms protect your data
Regular Backups
Regular data backups ensure your information is safe and recoverable
Privacy by Design
Privacy and security are built into our systems from the ground up
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7 Third-Party Services
Our website and services may integrate with third-party services that have their own privacy policies:
- Google Analytics: Website analytics and performance tracking
- Social Media Platforms: Facebook, LinkedIn, Twitter integration
- Payment Processors: Secure payment processing services
- Email Services: Email marketing and communication tools
- Cloud Services: Data storage and hosting providers
We encourage you to review the privacy policies of these third-party services to understand how they handle your information.
8 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
We may retain certain information for longer periods if required by law or for legitimate business purposes.
9 Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request access to your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Restriction
Request restriction of processing
Portability
Request data portability
Objection
Object to processing of your data
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
10 Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11 International Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer your information internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions by relevant authorities
- Certification schemes and codes of conduct
By using our services, you consent to the international transfer of your information as described in this policy.
12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide you with an opportunity to review the changes
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
13 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Compliance Notice
This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000 (India). We are committed to protecting your privacy and ensuring the security of your personal information.